Holiday Inn Northampton by IHG

I booked this hotel with my shy large Mastiff dog for one night due to a young relative staying at my house in Kettering. I didn’t look at the hotel before booking. Just booked due to the largely peaceful location & 5 min drive to the town centre very reasonable price for the room & the £10 extra cleaning charge for dogs is probably the cheapest I’ve seen offered by a hotel. Holiday Inn Bedford rd was exceptional. Every member of staff from the day to the night were amazing. All the guests like myself were in and out during the night due to the heat. Asking for ice. Cooling pets & babies during the night. The 2 staff at night made you feel welcome at all times & all staff seemed genuinely interested and happy to help. This is hard to do all the time & even harder to find a group of people who can all achieve it together simultaneously. 11/10 👌. Lovely bar area & again top level effortless looking service. Lovely Coffee too. Might even go back one day from my home in Kettering & take the dog (who loved it) just for some relaxing time. Best Hotel staff I’ve stayed with. Holiday inn are offering 5 star service with a smile with this team doing the job for them 👍😎

The friendly and welcoming staff at this hotel were the stand out features of our stay. Everyone was helpful and it was clear they wanted us to feel comfortable and have a pleasant stay, lots of smiles and friendly greetings. The room was clean and comfortable, in fact all the hotel was very clean. Food was good and served promptly, nice and hot. Breakfast very good, lots of choice and cooked fresh. Maybe a short wait if something from the buffet had run out, but better that then lots of tired and dried up food which had been sat on the hot plates for a long time.

Lovely check in lady weds 16 th night Breakfast ladies Maria ? And Rita both very kind as my mother and I have disabilities walking . Food was nice ,tea excellent .room very clean only fault no “normal “ bbc itv . If so couldn’t find them . Room service chap 16th night smashing young man . Have family in hotel industry so know what hard work it is , the staff named are a credit and I hope they are recognised as such . Better signage needed at the entrance as holiday inn does not jump out at you on such a busy road . Beds lovely and pillows . Will stay at this location again

Very friendly staff and comfortable, well equipped room.

There is a simple layout to the building and the grounds around the site was lovely. All rooms have irons and iron boards which we found specifically useful as we went for a wedding and had clothes to iron on both days